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Malcolm Baldrige Quality Award – How Social Media is Evolving

It’s 2009… heck 2012… someone says social media and healthcare – what do you think? Here is what...

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Social Media… Operations?

Below is an excerpt from “Social Media… Operations?” – my contribution to Bringing the Social Me...

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What gives you the right to answer that?

Over the past week I have been getting notifications from a platform I signed up for a while back (and honestly forgot a...

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